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Privacy Policy

At The Electrode Store (TES), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By accessing our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

  • Personal Data: We may collect personal information, such as your name, email address, contact details, and billing information, when you make a purchase, create an account, or contact us.

  • Usage Data: Our website automatically collects usage data, such as your IP address, browser type, and pages visited. This information helps us understand user activity and improve our services.

  • Cookies: We use cookies to personalize your experience on our website and track certain information. You can control cookie preferences in your browser settings.

2. How We Use Your Information

  • To process and fulfill your orders

  • To communicate with you regarding your purchases, inquiries, or updates

  • To improve and enhance our website, products, and services

  • For internal analytics to better understand customer needs and trends

3. Sharing of Information

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and processing transactions.

  • Legal Obligations: We may disclose your information if required by law or in response to valid legal processes.

4. Data Security

  • We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, or alteration. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

  • Our website may contain links to other sites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their policies before providing any personal information.

6. Your Choices

  • You may request access, correction, or deletion of your personal data. If you wish to update your information or unsubscribe from marketing communications, please contact us.

7. Changes to This Policy

  • We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please reach out to us at The Electrode Store, Sipcot, Hosur, Tamil Nadu.